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Privacy policy

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Privacy Policy — Blackheath Rhinos

Last updated: 2 September 2025

Who we are

Blackheath Rhinos Limited, 20 Reynolds Place, Blackheath, SE3 8SX, UK.
Contact: info@blackheathrhinos.co.uk.
This policy covers our website http://www.blackheathrhinos.co.uk and the Blackheath Rhinos mobile app.

What we collect

  • You give us: name, email, phone and any details you submit in forms, bookings or messages.

  • Payments: processed by Wix Payments, PayPal, and Apple Pay. We don’t see or store full card data.

  • Technical data: IP address, device/browser info, app/website usage, crash logs (standard Wix/app telemetry).

  • Children’s data: provided by a parent or legal guardian when booking or creating an account for a child.

How we use it

  • Run the club app/site (manage accounts, bookings, notifications, security).

  • Take payments and issue confirmations/receipts.

  • Send service messages and—if you opt in—marketing updates (you can unsubscribe anytime).

  • Protect against fraud/abuse, fix bugs, and improve the product.

Legal bases (UK)

  • Contract: to provide the app/site and process bookings/payments.

  • Consent: marketing emails; any optional features.

  • Legitimate interests: security, analytics (non-essential), service improvement.
    You have UK GDPR rights including access, correction, deletion, objection, restriction and portability. Contact us to use them or complain to the ICO. ICO

Children & parents

Our services are for families with children aged 2+ for football training.
Accounts and bookings for children must be created/managed by a parent or legal guardian. We do not show interest-based advertising to children. If you believe a child gave us data without consent, email us and we’ll delete it. Apps that include children must meet Google Play Families rules; we comply. Google Help+1

Google services and disclosures

Right now we don’t request access to your Google Account data (no Calendar/Drive/Gmail integration). If we add a Google integration later, we will only use the minimum data needed for the feature and our use and transfer of Google information will comply with the Google API Services User Data Policy (including “Limited Use”). Google for Developers

reCAPTCHA (if enabled on forms):
“This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.” Google for Developers

Sharing

We don’t sell your personal data. We share it only with:

  • Service providers that operate our site/app or process payments (e.g., Wix.com, Wix Payments, PayPal, Apple Pay) under contract and only as needed.

  • Authorities when required by law or to protect rights/safety.

Wix is our hosting/platform provider. Their privacy practices are here: Wix Privacy Policy. wix.com

International transfers

Your data may be processed outside the UK/EU by us or our providers (e.g., Wix). Where transfers occur, we rely on adequacy decisions or standard contractual clauses consistent with UK law. wix.com

Retention & deletion

  • Inactive accounts: deleted after 12 months of no activity.

  • Payment records: kept as required for tax/audit, then deleted/anonymised.

  • Logs/telemetry: kept only as long as needed for security and troubleshooting.

  • Deletion requests: email info@blackheathrhinos.co.uk—we’ll erase what we can unless we must keep some for legal reasons.

Your choices

  • Opt out of marketing via the unsubscribe link in any email.

  • Block or delete non-essential cookies in your browser/device settings or using any consent banner on our site (if enabled). See Wix’s guidance on privacy/cookies for more detail. Wix Help Centerwix.com

Security

We use access controls, encryption in transit, least-privilege access, and monitoring. No system is 100% secure, but we work to protect your data and review controls regularly.

Contact

Questions or requests: info@blackheathrhinos.co.uk
Postal: Blackheath Rhinos Limited, 20 Reynolds Place, Blackheath, SE3 8SX, UK.

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